Shipping Policy

Thank you for shopping with Nordwood Edition. This Shipping Policy outlines how we handle order processing, shipping, and delivery.

 

Order Processing Time

All orders are processed within 24–48 hours (Monday to Friday, excluding public holidays).

  • Orders placed on weekends or holidays will be processed on the next business day

  • During peak periods, processing times may be slightly longer

Once your order has been processed, it will be dispatched for shipping.

Shipping & Delivery Time

Estimated delivery time is 5–7 working days after dispatch.

Please note:

  • Delivery times are estimates and not guaranteed

  • Shipping times may vary depending on your location

  • Delays may occur due to customs, carriers, or unforeseen circumstances

Shipping Destinations

We primarily ship within Europe but also offer worldwide shipping.

If your country is not available at checkout, please contact us at info@nordwood-edition.com or karsecure@outlook.com

Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method.

Occasionally, we may offer free shipping promotions, which will be clearly indicated on our website.

Customs, Duties, and Taxes

For international orders outside the European Union:

  • Import duties, taxes, and customs fees may apply

  • These charges are the responsibility of the customer

  • We are not responsible for delays caused by customs procedures

Tracking Your Order

Once your order has been shipped, you will receive a confirmation email with tracking information (if available).

Please allow some time for tracking updates to appear after dispatch.

Lost or Delayed Shipments

If your order has not arrived within the expected timeframe, please contact us at info@nordwood-edition.com or karsecure@outlook.com.

We will investigate the issue with the shipping carrier and assist you where possible.

Incorrect Address

It is the customer’s responsibility to ensure that the shipping address is correct.

We are not responsible for orders delivered to incorrect or incomplete addresses provided at checkout.

Contact Information

If you have any questions about this Shipping Policy, please contact us:

Email: info@nordwood-edition.com or karsecure@outlook.com
Address: Koninginneweg 23, 7462HK Rijssen, The Netherlands

By placing an order with us, you agree to this Shipping Policy.